All Systems Operational

Website Operational
Webmail Operational
Mail access (IMAP) Operational
Mail delivery (SMTP) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned maintenance Sep 11, 2025 07:00-09:00 UTC

This Thursday September 11, between 9:00-11:00 CET / 3:00am-5:00am EDT we will be performing maintenance on our servers to ensure the continued security and stability of StartMail.

During this time you may experience intermittent and brief connection errors for the webmail (mail.startmail.com), IMAP and SMTP submission services. When you experience errors, please try again after a minute.

You may also be logged out of the webmail. If that happens then you can log back in and continue doing what you were doing.

We expect the impact on our service overall to be noticeable for webmail users, and minimal for IMAP users. Apologies for any inconvenience this may cause. In case you have any questions regarding this maintenance, please do not hesitate to contact our support team at support@startmail.com.

Posted on Sep 01, 2025 - 11:50 UTC
Sep 2, 2025

No incidents reported today.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025
Completed - The scheduled maintenance has been completed.
Aug 19, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 07:00 UTC
Scheduled - This Tuesday, August 19, between 9:00-11:00 CEST / 3:00am-5:00am EDT we will be performing maintenance on our servers to ensure the continued security and stability of StartMail.

During this time you may experience intermittent and brief connection errors for the webmail (mail.startmail.com), IMAP and SMTP submission services. When you experience errors, please try again after a minute.

You may also be logged out of the webmail. If that happens then you can log back in and continue doing what you were doing.

We expect the impact on our service overall to be noticeable for webmail users, and minimal for IMAP users. Apologies for any inconvenience this may cause. In case you have any questions regarding this maintenance, please do not hesitate to contact our support team at support@startmail.com.

Aug 14, 13:07 UTC