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All Systems Operational
Website
Operational
Webmail
Operational
Mail access (IMAP)
Operational
Mail delivery (SMTP)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 8, 2025
No incidents reported today.
Apr 7, 2025
No incidents reported.
Apr 6, 2025
No incidents reported.
Apr 5, 2025
No incidents reported.
Apr 4, 2025
No incidents reported.
Apr 3, 2025
Completed -
The scheduled maintenance has been completed.
Apr 3, 09:00 UTC
Apr 3, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 07:00 UTC
Apr 3, 07:00 UTC
Scheduled -
This Thursday April 3, between 9:00-11:00 CET / 3:00am-5:00am EDT we will be performing maintenance on our servers to ensure the continued security and stability of StartMail.
During this time you may experience intermittent and brief connection errors for the webmail (mail.startmail.com), IMAP and SMTP submission services. When you experience errors, please try again after a minute.
You may also be logged out of the webmail. If that happens then you can log back in and continue doing what you were doing.
We expect the impact on our service overall to be noticeable for webmail users, and minimal for IMAP users. Apologies for any inconvenience this may cause. In case you have any questions regarding this maintenance, please do not hesitate to contact our support team at support@startmail.com.
Apr 1, 11:19 UTC
During this time you may experience intermittent and brief connection errors for the webmail (mail.startmail.com), IMAP and SMTP submission services. When you experience errors, please try again after a minute.
You may also be logged out of the webmail. If that happens then you can log back in and continue doing what you were doing.
We expect the impact on our service overall to be noticeable for webmail users, and minimal for IMAP users. Apologies for any inconvenience this may cause. In case you have any questions regarding this maintenance, please do not hesitate to contact our support team at support@startmail.com.
Apr 1, 11:19 UTC
Apr 2, 2025
Completed -
The scheduled maintenance has been completed.
Apr 2, 09:45 UTC
Apr 2, 09:45 UTC
Update -
We're observing some unexpected issues with submission of email sent from custom domains. Sending from a custom domain appears did not work between around 9:55-11:00 CEST / 3:55am-5:00am EDT. A work-around has been rolled out to mitigate the issue and we are monitoring our systems.
Apr 2, 09:08 UTC
Apr 2, 09:08 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 07:30 UTC
Apr 2, 07:30 UTC
Scheduled -
This Wednesday April 2, between 9:30-11:00 CEST / 3:30am-5:00am EDT we will be performing maintenance on our servers to ensure the continued security and stability of StartMail.
During this time you may experience intermittent and brief connection errors for the webmail (mail.startmail.com), IMAP and SMTP submission services. When you experience errors, please try again after 10 minutes.
You may also be logged out of the webmail. If that happens then you can log back in and continue doing what you were doing.
We expect the impact on our service overall to be noticeable for both webmail and IMAP users. Apologies for any inconvenience this may cause. In case you have any questions regarding this maintenance, please do not hesitate to contact our support team at support@startmail.com.
Apr 1, 13:59 UTC
During this time you may experience intermittent and brief connection errors for the webmail (mail.startmail.com), IMAP and SMTP submission services. When you experience errors, please try again after 10 minutes.
You may also be logged out of the webmail. If that happens then you can log back in and continue doing what you were doing.
We expect the impact on our service overall to be noticeable for both webmail and IMAP users. Apologies for any inconvenience this may cause. In case you have any questions regarding this maintenance, please do not hesitate to contact our support team at support@startmail.com.
Apr 1, 13:59 UTC
Apr 1, 2025
No incidents reported.
Mar 31, 2025
No incidents reported.
Mar 30, 2025
No incidents reported.
Mar 29, 2025
No incidents reported.
Mar 28, 2025
No incidents reported.
Mar 27, 2025
No incidents reported.
Mar 26, 2025
No incidents reported.
Mar 25, 2025
Completed -
The scheduled maintenance has been completed.
Mar 25, 10:00 UTC
Mar 25, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 08:30 UTC
Mar 25, 08:30 UTC
Scheduled -
This Tuesday March 25, between 9:30-11:00 CET / 4:30am-6:00am EDT we will be performing maintenance on our servers to ensure the continued security and stability of StartMail.
During this time you may experience intermittent and brief connection errors for the webmail (mail.startmail.com), IMAP and SMTP submission services. When you experience errors, please try again after 10 minutes.
You may also be logged out of the webmail. If that happens then you can log back in and continue doing what you were doing.
We expect the impact on our service overall to be noticeable for both webmail and IMAP users. Apologies for any inconvenience this may cause. In case you have any questions regarding this maintenance, please do not hesitate to contact our support team at support@startmail.com.
Mar 24, 16:27 UTC
During this time you may experience intermittent and brief connection errors for the webmail (mail.startmail.com), IMAP and SMTP submission services. When you experience errors, please try again after 10 minutes.
You may also be logged out of the webmail. If that happens then you can log back in and continue doing what you were doing.
We expect the impact on our service overall to be noticeable for both webmail and IMAP users. Apologies for any inconvenience this may cause. In case you have any questions regarding this maintenance, please do not hesitate to contact our support team at support@startmail.com.
Mar 24, 16:27 UTC