Resolved -
This incident has been resolved.
Jun 21, 16:01 UTC
Monitoring -
We have deployed a fix around 15:53 UTC which should enable the remaining users to log in to their account as well. We're monitoring the situation. Please contact support in case you still experience issues.
Jun 21, 15:53 UTC
Identified -
Some of our users may still be unable to access their email as we were recovering the storage service. We're continuing to work on a fix for the affected users.
Jun 21, 15:12 UTC
Monitoring -
Servers have been rebooted and the service should be restored. We're monitoring the situation. Please contact support in case you still experience issues.
Jun 21, 14:49 UTC
Update -
We are continuing to work on a fix for this issue.
Jun 21, 14:21 UTC
Identified -
We are suffering from a disruption on the storage server. Around 14:04 UTC some users started to experienced issues accessing their email. We are restarting the affected services to resolve the situation.
Jun 21, 14:21 UTC