StartMail Status

All Systems Operational

Website Operational

Webmail Operational

Mail access (IMAP) Operational

Mail delivery (SMTP) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 12, 2019

No incidents reported today.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019

No incidents reported.

Nov 3, 2019

No incidents reported.

Nov 2, 2019

No incidents reported.

Nov 1, 2019

No incidents reported.

Oct 31, 2019

No incidents reported.

Oct 30, 2019

No incidents reported.

Oct 29, 2019

Problems processing credit card payments

Resolved - We worked out the issues with our payment service provider and as a result credit card payment processing is now resumed.

Charges that failed in the last 24 hours will be automatically retried so no action is required for users.
Oct 29, 18:48 UTC

Identified - We are currently unable to process credit card payments due to problems with our payment provider. We are on the case doing all we can and we expect credit card payments to be resumed later today. As a work-around users can still use PayPal which is up and running normally.
Oct 29, 10:44 UTC