All Systems Operational
Website Operational
Webmail Operational
Mail access (IMAP) Operational
Mail delivery (SMTP) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 21, 2024

No incidents reported today.

Dec 20, 2024

No incidents reported.

Dec 19, 2024

No incidents reported.

Dec 18, 2024

No incidents reported.

Dec 17, 2024

No incidents reported.

Dec 16, 2024

No incidents reported.

Dec 15, 2024
Sign up unavailable
Resolved - This incident has been resolved.
Dec 15, 17:28 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 15, 14:57 UTC
Investigating - Since today December 15, 10:00 CEST / 4:00am EST we are observing errors on the creation of new vaults. This shows as an error "Your account could not be created" during the sign up for StartMail or when creating a new account in a group subscription.

Existing vaults and customers are unaffected.

We're investigating the cause for this failure. Please come back later to sign up and we hope to welcome you as a StartMail customer soon.
Dec 15, 13:59 UTC
Storage system maintenance
Completed - The scheduled maintenance has been completed.
Dec 15, 08:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 08:00 UTC
Scheduled - On Sunday December 15, 2023 08:00-09:00 UTC / 3:00am-4:00am EST we will be performing maintenance on our storage system to ensure the continued performance and stability of StartMail.

During this time you may be unable to log in or send any email. Email sent to you will arrive in your mailbox after weʼre back with a few minutes of delay.

We understand that the inability to access your mail may inconvenience you and will therefore have multiple engineers standing by to keep the disruption to a minimum. Should you have any questions regarding this maintenance, please do not hesitate to contact our support team at support@startmail.com.
Dec 11, 14:37 UTC
Dec 14, 2024

No incidents reported.

Dec 13, 2024

No incidents reported.

Dec 12, 2024

No incidents reported.

Dec 11, 2024

No incidents reported.

Dec 10, 2024

No incidents reported.

Dec 9, 2024

No incidents reported.

Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

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