Vault server maintenance
Scheduled Maintenance Report for StartMail
Completed
The scheduled maintenance has been completed.
Posted May 17, 2022 - 06:43 UTC
Verifying
The changes have been applied and all systems are operational again; we are closely monitoring the systems while all users get back in again.
Posted May 17, 2022 - 06:26 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 17, 2022 - 06:01 UTC
Scheduled
We will perform a platform change that requires us to restart all backend servers. To prevent unexpected behavior during this time, we will disable customer access to our platform for up to 15 minutes between 06:00 and 07:00 UTC while we are restarting those servers.
This means that during this period, webmail will be unavailable, and no messages can be sent using SMTP or received using IMAP. Incoming messages that arrive during this period will be queued and processed afterwards.
We apologize for any inconvenience this may cause.
Posted May 12, 2022 - 12:32 UTC
This scheduled maintenance affected: Webmail, Mail access (IMAP), and Mail delivery (SMTP).