DDoS attack
Incident Report for StartMail
This incident has been resolved.
Posted Oct 25, 2021 - 09:10 UTC
Service is online again with mitigation in place. We will keep monitoring the situation.
Posted Oct 11, 2021 - 13:05 UTC
(Placeholder message updating components, see below.)
Posted Oct 11, 2021 - 12:28 UTC
An attack is currently ongoing (again) and we are actively working with the ISP to mitigate this attack. We're sorry for the inconvenience this may cause.

N.B. Please note that a DDoS attack means our network connections are flooded with traffic and this does not include any compromise of user data.
Posted Oct 11, 2021 - 11:46 UTC
Service is online with mitigation in place. We're monitoring the situation.
Posted Oct 11, 2021 - 08:01 UTC
We're currently experiencing what appears to be a DDoS attack (again) and collaborating with our ISP to mitigate. Users may experience slow response rates or complete unavailability of the webmail service.
Posted Oct 11, 2021 - 06:34 UTC
This incident affected: Webmail, Mail access (IMAP), and Mail delivery (SMTP).