The system is back online. All maintenance was completed without issue. We are monitoring availability and performance closely as the system settles. Any incoming email was queued up by our incoming mail servers and will be delivered shortly.
Posted Jan 10, 2021 - 07:48 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 10, 2021 - 07:30 UTC
Scheduled
On Sunday January 10, 2021 between 07:30 and 08:30 (UTC) we will be performing maintenance on our storage system to ensure the continued performance and stability of StartMail.
During this time you may be unable to log in or send any email. Email sent to you will arrive in your mailbox after weʼre back with a few minutes of delay.
We will be using this maintenance window to switch over the active storage system to the standby and this is part of steps to improve performance and apply system updates.
We understand that the inability to access your mail may inconvenience you and will therefore have multiple engineers standing by to keep the disruption to a minimum. Should you have any questions regarding this maintenance, please do not hesitate to contact our support team at support@startmail.com.
Posted Jan 07, 2021 - 15:59 UTC
This scheduled maintenance affected: Webmail, Mail access (IMAP), and Mail delivery (SMTP).